AMS Planning Specialist

  •   Contract
  •   Sudan

Job Responsibilities:

 

  • Other ad-hoc meetings if needed
  • Organize advanced product training
  • BO daily, weekly, monthly report design and improvement
  • Create and optimize the work flow
  • Give technical support to BSS team
  • Escalate the trouble ticket to CARE when BSS team cannot solve it, and supervise it until it solved
  • Audit troubleshooting, analyze report and preventive guidance to avoid same problem happen again
  • Make preventive maintenance plan and audit the result
  • Audit BSS CR and arrange BSS team to supervise
  • Audit data configuration plan from engineering and ensure BSS team data configuration quality

 

Job Requirement:

 

  • Minimum 6 years of relevant work years experience
  • Vendor experience of minimum 3 years in fault management,
  • Performance & capacity monitoring, and configuration management.
  • Experience in Ericsson CBV/VAS system operation experience.
  • Experience in system upgrades, expansions and health checks for Telecom BSS Applications
  • Familiar with O&M and technical support work flow
  • Be familiar with ITIL best practice

 

Job & Company Detail

Company Industry

Telecommuincation

Company Size

500 - 999 Employees

Language

Arabic, English

Job Category

Information & Communication Technology

Applications Accepted Until

15 February 2017