Customer Care

  •   Contract
  •   Sudan

Age: 22-30 Years Old

Salary Scale: 2000-3000 Sudanese Pound

 

Duties & Responsibilities:

  • Inbound/Outbound Customer calls, emails, and social media.
  • Lessons learned recording & reports
  • Contacts creations for the market companies and sectors
  • Leads generation from social media, database, yellow pages, etc
  • Engagement with the customers and interpretation of their needs and derivation of advice for prospective products that are aligned with the customers’ demands

 

Qualification, Experience & Requirements:

  • BSC Business Admin, Marketing, School of Math, or equivalent.
  • Maximum 2 Years Of Experience
  • Languages: Arabic & English
  • CRM, Social media knowledge, MS Office & Power Point, Escalation Matrix

 

 

 

 

Job & Company Detail

Company Industry

Software Solution

Company Size

100 - 499 Employees

Language

Arabic, English

Job Category

Customer Care

Applications Accepted Until

31 July 2017