Enthusiastic, motivated, responsible and hardworking. Being worked in different environment helped me to adapt to the changes quickly and made me a mature team worker.
Taking advantage of past experience as a business developer and understanding of type market to become a professional and bring a lot of value to customers. Becoming a professional in marketing, going to work in a dynamic working environment with a challenge to develop myself.
Energetic and optimistic. My philosophy about teamwork is a body that supports each other to reach the cost of success, helping people is must but not to interfere with others.
achelors in Computer Application is a three-year degree programme considered to be at par with a BTech/BE degree in Computer Science or Information Technology
* NCESE Programe
- Fundamentals of digital electronics, computer hardware and operating systems, troubleshooting.
* System Professional
- Networking essentials, implementing & administering Microsoft OS server
* NCESE iii
- Fundamentals of Redhat Linux OS.
* History of U.N and its Principal Organs |
* History of U.N and its Principal Organs ||
* The World Bank Group ( IBRD - IDA - IFC - MIGA )
* United Nation Educational Scientific and Cultural Organization (UNESCO)
* United Nation Development Programme (UNDP)
* Human Rights Council (HRC)
-Advising customers on how best to use the products or services provided.
-Selling and consulting on technologically and scientifically advanced products by using technical skills to demonstrate the usefulness of the product or service and how it may suit the customer.
-Maintaining relationships with existing clients to ensure exceptional service and identification of potential new sales opportunities
-Identifying appropriate prospects and manage the sales cycle to close new business in all service categories oο¬ered
-Support to customers including problem-solving, troubleshooting and application advice. Correctly specify appropriate products to be used for specific applications (vehicles, machinery and equipment), including the specification of diο¬erent product brands for all lubricants products and Immediate recommendations. Support and act jointly with local Marketing Specialist.
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- Responsible for promoting services and branding for business events.
- Recommend potential services to management by collecting customer information and analyzing customer needs
- Developing a sales plan by identifying the geographic location of the sales campaign and targeting prospective customers.
- Developing and build strong relationships with key accounts and new customers to maintain a high level of service and client loyalty.
- Handle complaints, provide appropriate solutions and alternatives within the time limits via phone or email and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents and take payment information and other pertinent information.
- Work with the customer service manager to ensure proper customer service is being delivered and compile reports on overall customer satisfaction.
- Inform customer of deals and promotions and persuade a customer to reconsider cancellation.
# Project worked in:
* Sudan International Mining Business Forum & exhibition (SIMFE) 2016-2017
* Sudan international Agriculture Business forum & exhibition (SIAFE) 2017
Part-Time
Help computer users by answering questions, resolving technical problems and maintaining a software and computer equipment
Responsible of two different type of social media that developed by company itself by monitoring profiles contents from middle east specially that with Arabic language.
International Council for Machinery Lubrication
https://www.icmlonline.com/
