My goal is to reach the high level of knowledge and skill in my position and I alwaysstrive to develop and increase my leadership skills, initiative, techniques andknowledge to enhance my career and reach what I want.
§ BSc (Honors)In Electrical Engineering, University Of KORDOFAN
§ Traineeoperation engineer in the thermal power station at Khartoum refinery from9/9/2015 to 9/11/2016.
§ operation andmonitoring ofsteam generators and distributing theload to the refinery
§ Daily inspection to make surethe equipment’s are working normally.
§ Doing daily operation reportin addition to daily load consumption report.
§ Reportfaults to supervisors and the maintenance department.
§ Commitment to safetyprocedures from the work of "work permissions and monitoring themaintenance process".
A trainee of callcenter to serve clients of the company dealing with their problems and inquiriesin addition to the registration of incoming Complains and suggestions
§ Outboundtrainee to Contactingdistinguishedcustomersand carrying out marketing campaignsfor the company, in addition to questionnairecampaigns.
§ An officer tofollow up and evaluate of call centeroperation to enhance employees performance by operation analyze to discoveryand prediction mistakes to fix it and radically avoid it ,standardize procedures and processes,create the documents and templates, responsible of training and couching "material and operation" .
§ Certificateof Trainee on Occupational Safety & Health Administration General Industry"OSHA"
§ Certificateof Trainee on classic control circuit "ECC"
§ Certificateof Trainee on Excel Advance For Big Data Analysis
§ Certificateof Trainee on Total Quality Management "TQM"
