+12 Years’ Experience
Almost 8 year’s Extensive knowledge of computers software, hardware,Network and techniques to troubleshoot. Strong professional communicationskills. Critical thinking and problem-solving abilities. Analysis, evaluation,and bug resolution.
In addition, 3 years’ experiencesin administration, managing office supplies and maintaining liaison with otherdepartments to ensure smooth office operations.
Am looking forward to a challenging job inreputable company to utilize my IT and Management skills.
2005-2007
Maintainand support systems, Workstations, Firewalls, LAN and Peripherals;
InstallSpecto software
DownloadExam per Account
Respondto Students service requests and resolve trouble in exam session
SABFS)
Coachingstudents on ICDL Modules (Window 7& 8 operating system , file management,MS office , Internet & onlinecollaboration ) plus Advance Excel)
Maintainingand preparing all related files and training material.
Abilityto motivate students to get fully competent in the use of a computer , commonapplications and Computer skills
Strongcommunication skills and time management.
Web Assistant
participate with a web developers team to establish anddevelop the site
• Administerappropriate data transfer and coding to enhance website using a contentmanagement system
• updatedatabases and include appropriate information , insure site data is up-to-date
• Assistto format and upload various media files on website.
• Trainingnew staff in using website editor Site:www.sas.edu.sd
• Installingand up grading hardware and software and providing complete assistance whileconfiguring hardware, software, and peripherals of the end user systems
• Resolvingnetwork related issues like local area connection problem, network access,mails, internet, etc.
• Providingone on one assistance to the end user regarding the technical flaw, either byphone, mails, or in person
• troubleshootsystem and network problems, diagnosing and solving hardware or software faults
• setup new users' accounts and profiles and deal with password issues
• prioritiesand manage many open cases at one time
• rapidlyestablish a good working relationship with customers and other professionals,such as software developers
• testand evaluate new technology
Oversee and manage the operations related tothe Office of Academic Affairsincluding :
• Responsibleof all students records , registration processes and report
• Filingand organization of documents (both electronic and / or hardcopies)
• Controlover documentation modification, distribution, issuance (as per procedure).
• Overseefinal exam scheduling
• preparingstudents certificates
• Maintaincalendars and schedules and coordinate Secretary Affairs Meetings
• Performsother duties as needed or assigned.