Bachelor's degree in Mechanical Engineer.
Maintenance Of Excavators, Backhoe loaders and Hydraulic systems.
Maintenance and Diagnosis of Volkswagen Vehicles.
To ensure that the Service center contributes to customer satisfaction by providing optimal customer care and high quality of service work.
Advises customer on necessary repairs and maintenance.
Initiates automotive services and repairs by ascertaining performance problems and services requested.
Verifies warranty and service contract coverage, developing estimates, writing repair orders.
Determine customer needs and communicating it to service team in order to fix it right the first time and ensure vehicle delivery within timeline.
Responsible for reviewing and analyzing customer warranties for failure mode and responsibility, communicate trends and lead improvement teams. Process claims for payment and communicate data trends to the organization for continual improvement.
To ensure that the Service center contributes to customer satisfaction by providing optimal customer care and high quality of service work.
Advises customer on necessary repairs and maintenance.
Initiates automotive services and repairs by ascertaining performance problems and services requested.
Verifies warranty and service contract coverage, developing estimates, writing repair orders.
Determine customer needs and communicating it to service team in order to fix it right the first time and ensure vehicle delivery within timeline.
