A dedicated Technical Support Engineer with 3 years of experience specialized in computer programs and desktop
programs and Helpdesk technician. Technical Support that be can in website & system administration follow-up system
and fix errors that occur to either programs or devices. Looking to contribute my skills and experiences to your company
and I’m sure that my dedication along with my technical skills will make me a great asset for your team.
Technical Support managing the following:-
-Ensure that each device is working properly.
-Assure the wellbeing of company's hardware.
-Review reports.
Training on the following:-
- Training in all departments of the bank.
- Knowledge of dealing with clients.
Marketing managing the following:-
- Social Media Marketing.
- Communication with clients.
- Coordination of the course schedule.
- Registration of clients in courses.
Data entry & Technical Support managing the following:-
- Dump data into a specific forms.
- Check devices problems.
- Assure the wellbeing of company's hardware.
- Check that the security cameras are working properly.
- Writing monthly and weekly reports.
Technical Support & Website Administrator managing the following:-
- Responsibility from the e-learning website.
- On-site customer training.
- Follow up with programmers to solve problems.
- Report problems to management.
- Customer registration.
Technical Support Engineer managing the following:-
- Training clients on systems.
- Follow up system problems daily.
- Solve system problems.
- Writing daily, weekly and monthly reports.
- Knowledge of a global protection system.
- Quickly solve customer problems.
- Helpdesk skills
