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Rabab Adam

Last login: 2 years ago

Customer service & public relations expert

Skills and tools

Team Management
communication skills
Leadership
Microsoft applications

Contact Rabab Adam

Terms & Conditions Terms and Conditions

About me

I am flexible, reliable and possess 

excellent time keeping skills. I am an 

enthusiastic, self-motivated, reliable, 

responsible, hard-working person with

a mature team worker and adaptable 

to all challenging situations. I can work 

well both in a team environment as 

well as using own initiative. 

Education

IBS
Computer College

Work Experience

January 2010 -May 2018
Public Relationship Officer / Customer Support
Red Crescent / Dubai – UAE

Identified funding sources to support Red Crescent programs.

Attended community events to promote Red Crescent 

services.

Reviewed and recommended improvements to existing Red 

Crescent programs

Identified and assigned volunteers for Red Crescent programs.

Managed work assignments for volunteers.

Developed youth and blood service program for Red Crescent 

organization.

Proposed improvements to enhance service deliveries.

Assisted in community outreach activities.

Monitored performances of volunteers.


July 2018 -June 2022
Customer Services Supervisor
Aoud & Dokoun, Dubai - UAE

Direct team to achieve service initiative objective and maximize 

customer satisfaction. Oversee recruitment, hiring, and training of 

customer service staff to further company goals and sustain high 

customer service benchmarks. Develop, implement, and update best 

practices to streamline operations, standardize processes, and 

enhance customer service.

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