Master

MBA Program - PMP.

Baccalaureate

CommunicationSciences -  Specialization ofmultimedia.

• Executive Secretary. HR/ Administrative Officer.

Executive Secretary.  HR/Administrative Officer.

·        ·        ·        Assist HR Coordinator/HR Officerin the area of recruitment of new staff (Interview invitation, testarrangements, Approval from HAC and other communication as necessary).

·        Customer Services Management, Greetvisitors in a professional manner.

·        Create written and typed reports.Including memos and business letters.

·        Ensure that monthly stocks arebeing checked prior to placing any supply request to Logistics department.

·        Provision of effective andefficient administration support services.

·        Ensure the proper Tracking andmonitoring of timesheets, annual leaves, sick leaves, and absence in respect ofthe local legislation.

·        Is responsible for theadministration store in the department and the follow up of needs (stationary,needs of cleaning products in houses and office etc).

·        Day-to-day efficient operationsof the Administration office.

·        Monitor and manage inventory ofoffice supplies; order and distribute office supplies as necessary, Coordinateand schedule appointments and meetings.

·        Organize and prepare meeting schedulesfor various departments, Ensure meeting spaces are properly requisitioned aheadof schedule.

·        Perform other administrativesupport tasks, including updating and sorting files, drafting and proofreadingcorrespondence, and conducting research.

• Call center Agent- Customer Services Management.

Call center Agent- Customer Services Management.

·        Organize and maintain files and databases in a confidentialmanner.

·        Manage communication including emails and phone calls.

·        Screen phone calls, redirect calls, and take messages.

·        Receive delivers; sort and distribute incoming mail.

·        Good priority setting skills and negotiating, Influencing Skills.

·        Solve all the problems and requests of the clients.  

·        Ability to work in a multicultural environment and to demonstrategender-sensitive and nondiscriminatory behavior and attitudes.  

Executive Secretary

Active participation in officemanagement, including handing general clerical tasks.

·        Work collaboratively with otherdepartments to help solve clerical issues.

·        Offer assistance to accountingdepartment to provide manage invoices, payments, and receipts.

·        Confer with human resourcesdepartment to provide assistance with payroll, personnel databases and otherduties.

·        Represent department managers orother senior-level officers in meetings, including taking notes and recordingas needed.

·        Help organize small to large scaleevents and provide ongoing assistance during events.

·        ·        Monitors and records petty cashdisbursements.

·        Ensures that all proprietary,financial, and resident information is kept confidential.

·        Provide assistance in filtering andforwarding communications to proper individuals and departments.

Office Manager

Oversee and support all administrative duties in the office andensure that office is operating smoothly.

·        Organize and coordinate office administration and procedures, inorder to ensure organizational effectiveness, efficiency and safety. responsiblefor developing intra-office communication protocols, streamliningadministrative procedures, inventory control, office staff supervision and taskdelegation.

·        Manage office supplies inventory and place orders as necessary.

·        Point person formaintenance, mailing, shipping, supplies, equipment, bills and errands.

·        Ability to promote a knowledge-sharing and learning culture in theoffice.

·        Perform receptionist duties: greet visitors, and answer and directphone calls.

·        Receive and sort incoming mail and deliveries, and manage outgoingmail.

·        Develop office policies and procedures, and ensure they areimplemented appropriately.

·        Manage office budget. Manage contract and pricenegotiations with office vendors, service providers and office lease.

·        Is responsible for the administration store in the department andthe follow up of needs (stationary, needs of cleaning products in houses andoffice etc).

·        Guest house management and ensureadequate up keep of the guesthouses.

·        Ensure all office keys are keptin the secure place & all office rooms are clean on a daily basis

·        and monthly supplies are adequateand ensure cost monitoring sheet.

·        Identify opportunities for process and office managementimprovements, and design and implement new systems.

·        Thoroughknowledge and understanding of complex administrative guidelines and proceduresas well as the full range of administrative services within support areasdepartments such as HR, Admin, Finance, Supply chain, Program, and Procurement.