Monitor day-to-day Information System Department operations.
➢ Responsible to the IT Manager in the operation of all computer hardware and / or software installation and maintenance.
➢ Will be fully in charge of IT Dept. and all of its related issues in the absence of the IT Manager.
➢ Checking daily backups, all system interfaces, server hardware and logs.
➢ Provide day-to-day support for all internal hotel IT systems and users, minimizing any system outages.
➢ Managing IT Clerk, assigning the daily job and training on all needed theoretical and practical procedures, troubleshooting and support within corporate standards.
➢ Follow up all claims that are being forwarded to IT Dept.
➢ Record all issues that arise and advise the IT Manager of any issues that need further attention.
➢ Recommend system improvements to the IT Manager
➢ Creation & Setting up Automatic Backup Procedures for the hotel.
➢ Creation of Policy & Procedures for Information Systems Department.
➢ Handling all computer applications and modifying them as per the
requirements of user.
➢ Microsoft Hyper V nodes health monitoring.
➢ Managing Blade Server HP Proliant BL40p X3.0 Ghz,, BL380,BL460c G6.
➢ (SAN) Storage Area Network Monitoring.(Hp Storage HSV300 nd 100 )
➢ Create Simple reports in Opera as per user requirements. Procedural reports
done in coordination with the vendor.
➢ Administrate Micros 9700 / Delphi Catering System / Central Reservations
➢ IPTV Configuration and monitoring management panel.
➢ Administrate Triton (Guest complaint management System) & FCS
➢ Ensure smooth functioning of interfaces of Micros, Opera, Delphi, Triton,
Digital Signage, FCS, Respak and Messerschmitt.
➢ Creation of Email IDs for the hotel executives and managers
➢ Administrator HR/Payroll/AR/AP Systems
➢ To ensure backup is taken on daily basis
➢ Troubleshoots high-speed Internet access problems.
➢ Restore Opera backup on the standby server on daily basis.
➢ Allocating the IP addresses methodically, department wise.
➢ Handling around 21 different servers.
➢ Kaspersky Admin Kit Installations, User configuration and deployments.
➢ ISA 2003 Proxy Sever Administration Microsoft based application.
➢ HP Auto Loader Single and 8 cartridges.
➢ Symantec and VERITAS Backups.
➢ Ant labs guest DHCP internet provider
➢ Access point Aruba 60, 61 and 105,175 / Ruckus H-500 R-500 T-300
Configurations.
➢ Janus Display Screen Application.
➢ Magic Info Display Screen Application
➢ IP Phones Troubleshooting and configuration.
➢ Maintain a sufficient inventory of computer related supplies
➢ Maintain a log of all computer hardware and a log of all services calls on
computer hardware
➢ Nortel, Cisco, HP Switches Configuration.
Packages
Troubleshoot common hardware/software issues and fix.
● Meet deadlines and adjust to changing priorities.
● Follow instructions and work autonomously, but also able to recognize when you are in over your head.
● Quickly gain new skills and knowledge when faced with new challenges.
Giving various training for the related software’s for the staff’s.
➢ Good knowledge of Computers – including hardware, software, networking, desktop programs
➢ Cicso,Nortel Switches Configurations and trouble shooting
➢ Knack for trouble shooting electronic equipment
➢ Keen to learn and absorb new things.
➢ Problem analysis, use of judgment and ability to solve problems efficiently.
➢ Good knowledge of Computers – including hardware, software, networking, desktop programs
➢ Knack for trouble shooting electronic equipment
➢ Keen to learn and absorb new things.
➢ Problem analysis, use of judgment and ability to solve problems efficiently.
Joint for the completion of National Service period in the
● Maintenance & Networking Sector, through this period I worked with the following departments:
● Help Desk: providing services through telephone e line to solving IT problems for
● SUDATEL staff.
● Maintenance lab: Repairing & fixing all IT related equipment’s.
● Network department: participating in implementing many LANs, Server setup, ISDN service connection, and Racks/ Panels installation.
Planning, implementing and troubleshooting of new Systems and Networks
➢ Microsoft 2000 Server, Microsoft 2003 server, Microsoft 2008 server installation and Configuration.
➢ Implementing Client-server Networks Peer-to Peer Networks.
➢ Maintaining the Security of network.
➢ Implementing and maintaining wireless networks with access point.
➢ Installation of IIS in windows 2008server
➢ Active directory installation
➢ Terminal server installation
➢ Worked with Logmein and Team viewer WebEx Software’s
➢ Configuration of Webmail & Control panel Like Apache
➢ Worked with Layer 3 Switches (2960 series,5510,5520 ) and Routers ( 2620 XM,2800)
➢ Involved in Routing protocols EIGRP & OSPF
