29 years old Sri Lankan Tamil native, dedicated IT & Project management professional with 09 years of experience in the IT industry (SaaS & e-commerce). Eager to apply ROI maximization skills, also managed a process re-engineering project to improve and consolidate end-to-end service processes; restructured communication flow among 10 departments, and cut down paperwork by 75%. Application optimization reduced API rendering time which caused a 20% increase in sales and customer complaints were reduced by 5%. Managed a group of 7-member cross-functional Development teams, and 12 internal and external relationship teams, and coordinated with 6 business unit partners toward the successful launch of an O2A e-commerce platform. Managing software developing life cycle and applying software development methodologies, and object-oriented programming concepts. My working hours are an average of 40 hours per week Now looking for a new and challenging related position, one which will make the best use of my existing skills and experience and further my development.
2nd Class Upper
General Pass
Duties & Responsibilities
Retail Hub Development• Responsible for innovation and end-to-end launch of product• Develops, owns, and executes product roadmap• Partners with stakeholders, cross functional teams, and end users across the organization to inform• the product vision, strategy, features, and prioritization• Translates product roadmap features into well-defined product requirements including features,• user stories, and acceptance test criteria• Prioritizes and maintains the sprint backlog for assigned products, balancing the requirements of• stakeholders• Defines and executes go-to-market plan• Once the product/feature is deployed at end users, solicit user feedback, report software bugs, and• pass these on back to software engineering team for subsequent build / release cycles, as the• product stabilizes, and then matures
Periodical review for areas to improvements
• Lead the team to provide technical guidance to optimize the solution and the implementation approach• Identification of process which could be digitized and to develop into efficient processes under the salesoperations• Research and identify methods to continuously improve the current developed platform and perform competitive analysis as to how this platform is behaving in the market to identify the gaps & improvementsConfidential• Solicit more features and benefits from the users of product, users of competitive products, and from analysts and craft / produce these requirements for subsequent product build / release cycles and pass them on to the software engineering team
Project Management
• Works in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks and mitigating factors• Act as the Product lead for agile activities and other external vendors in order to deliver identified product features• Work closely with development team in developing the new system developments and system modifications as per the requirements
App performance / Adoption / Progress monitoring
• Develops and maintains appropriate tracking and reporting of product performance post-launch to evaluate future investment. Profitability and efficiency contribute to the target revenue of LKR Mn 92,481 (2022)• Automate them and make available for all stakeholders including Senior Management
Distinction
