I have worked fora single company for the last thirteen years or so and would like to further mycareer in a progressive organization wherein I could apply the necessaryknowledge, skills and abilities I have acquired in my line of profession. As aNetwork and Security Engineer in Canar Telecommunications Co. Ltd., I haveconducted risk assessment to safeguard the information resources of our companyand its staff. I have also recommended the needed actions in order to reducethe risk of loss of the confidential data.
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§Launching security awareness emailsand sessions.
§Managing andminimizing security risks from outside threat-actors to protect the brand andinfrastructure.
§Developing andimplementing cyber security measures to secure digital information for thecompany.
§ Ensuring the company’s continuity inits commercial activities in the event of significant information securityincidents.
§Equipping themanagement with an appropriate level of awareness, knowledge and skills toallow them to reduce the occurrence and severity of Information SecurityIncidents.
§ Safeguarding Canar’s business andclients or customers’ information within its custody and ensuringconfidentiality to protect from theft, abuse, misuse and any form of damage.
§Managing DNS, Monitoring Systems, andWeb caching systems.
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§Assistedwith reporting, customer feedback and complaints tasks.
§ Responded and handled properly the complaints of customerswhether technical or non-technical.
§ Maintained a professional and courteous demeanor whendealing with various types of customers.
§ Analyzed and negotiated with resolutions to the grievancesfiled by the customers and ensured their satisfaction with the services.
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§Performed the design and maintenance of computer systems and implementingthe latest technologies in order to attain company goals.
§ Processed on-site applications and troubleshooting
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Cisco Certified Network Associate CCNA(2008)
ID CSCO 11371265
